Japanese
The aviation industry is constantly evolving and there are technology trends that have a strong impact on improving the passenger experience and business performance.
One trend to look out for in the future is automation. The return of aviation demand has increased the burden of labor costs on airlines and airport operators. This is expected to increase even further in the future. There is no doubt that automation and investment in this technology is important for the industry as a whole, as the technology can streamline and increase the efficiency of airport facility operations and service providing tasks. Some examples include robotic information attendants and delivery robots in airport terminals.
Furthermore, the use of biometric technology has been becoming a staple for several years.
The post-pandemic preference for contactless services has accelerated travelers’ acceptance of the introduction of biometric technology worldwide.
Biometric technologies utilize data such as fingerprints and facial recognition to speed up the identification process. The addition of AI (artificial intelligence) and mobile technology into the mix enables more personalized information to be provided. This includes, for example, booking and issuing tickets through smartphone apps, boarding procedures, real-time gate information updates, tracking checked baggage and sending flight-related alerts. Offering a smoother process for travelers with regard to identity verification and boarding processes.
Sustainability is also a common innovation theme in the sector and a key priority, in line with the air transport industry’s commitment to zero CO2 emissions by 2050.
Net zero is planned to be achieved through a combination of initiatives, including sustainable aviation fuels, optimizing aircraft design and air traffic management, and developing new zero-emission energy sources such as electricity and hydrogen.
As described above, a number of initiatives are underway in the aviation industry. We will continue to keep a close eye on trends in the aviation industry, which is expected to continue with further technological advances and initiatives to provide a more comfortable and efficient passenger experience.